What personal data we collect and why we collect it
Forms on our website collect your name and personal contact information (email and phone number) with the purpose of corresponding with you to facilitate the tests. This information will be available for our team to contact you share more information about the tests you are interested in, and to provide payment options to begin the testing process.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you fill out any form on our website, we will share information with our laboratory in order to process your requested tests.
If you sign up for our newsletter, we will share your data with our third-party email service provider in order to send those newsletter emails to you.
How long we retain your data
If you fill out one of our forms, the information and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up contacts automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have filled out one of our forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How do we secure your data
This data is secured through HTTPS encrypting data between all accessing browsers and our web server.